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ADR (alternative dispute resolution) usually describes dispute resolution where an
independent person (an ADR practitioner, such as a mediator) helps people in dispute
to try to sort out the issues between them. ADR can help people to resolve a dispute
before it becomes so big that a court or tribunal becomes involved. ADR can be very
flexible and can be used for almost any kind of dispute; even those that would never go
to a court or tribunal.

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